SHIPPING

 

HOLIDAY SHIPPING (Applies to Non-Prescription Eyewear only)
Below is guidance in order to best receive delivery by Christmas. Due to the global shipping issues we're all facing, we cannot guarantee holiday delivery times as carriers can experience unforeseen delays. To best ensure delivery by Christmas, we encourage you to shop as early as possible. 

Standard U.S. Shipping
Order by December 15th by midnight EST for delivery by Christmas. 

International Shipping
Order by December 13th by midnight EST for delivery by Christmas*
*Please note that international orders can be held by local customs offices, causing delays. This date is a recommendation only. We cannot guarantee Christmas delivery for international orders during this time.

ORDER PROCESSING 

Non-Prescription Eyewear and Home Try-Ons 

Your order will be processed within 1-3 days of it being placed within standard business hours from Monday through Friday, excluding holidays. Please note that stated delivery time is estimated for within business hours and does not include any time for processing your order. Once a shipment leaves our warehouse, you will receive an email with tracking information.
*Due to increased demand during sale periods, please allow 3-5 business days for order processing.

Prescription Eyewear

Your order will be ready to ship within 3 weeks due to the impact of COVID-19. Thank you for your patience.

Your order will be processed within 14 days of it being placed at our lab within standard business hours from Monday through Friday, excluding holidays. Order processing times begin upon receiving the necessary prescription and pupillary distance (PD) information needed to fill your order. Please note that stated delivery time is estimated for within business hours and does not include any time for processing your order. Once a shipment leaves our warehouse, you will receive an email with tracking information.

DELIVERY

Please note that stated delivery times do not include order processing times.

USPS Shipping Rates & Delivery

AREA

SERVICE

COST

DELIVERY TIME

U.S.

Standard Shipping*

$6.00

3-5 Business Days

Express Shipping*

$30.00

1-3 Business Days

INTERNATIONAL

DHL Express

$30.00

3-6 Business Days

 *U.S. standard and express shipping services are available with or without signature.

Please note that Express Shipping will not be available at this time due to the impact of COVID-19.

For packages without signature: Parcels will be left outside the premises of the address provided. We are not responsible for any loss or damage that may occur once the item has been delivered.

For packages with signatureWe are not responsible for any loss or damage that may occur once the item has been signed for and delivered.

   

INTERNATIONAL SHIPPING 

Prescription Eyewear & Home Try-On Program

Our home try-on program and prescription eyewear orders are available only for U.S. customers at this time. If you are located outside of the U.S. and placed an order that includes prescription lenses or home try-ons, your order will be cancelled and refunded. 

Home try-on program is not available for APO/FPO/DPO addresses.

Customs & Duties

Estimated delivery time for international shipments are based on normal customs approval without delay. Please note that customs can cause delays beyond original delivery estimates.

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures. Please note that shipping charges do not include taxes or duties. Customers are liable for any customs, duties and/or other local requirements. These charges must be paid by the recipient of the parcel.

If a package is refused and we are charged shipping, duties and/or additional customs charges, that amount will be deducted from the original order before a refund is credited. Customs policies vary widely from country to country. We recommend contacting your local customs office for more information before placing an order.

All shipping methods are not available for all destinations. All shipping policies are subject to change at any time for any reason at the discretion of Covry Sunwear, LLC.