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FAQs

FAQs

 

GENERAL

HOW DO YOU PRONOUNCE COVRY?

"Cove-Ree"

DO YOU OFFER PRESCRIPTION LENSES?

Not at this time, however your local optician can easily switch out our lenses for prescription lenses.

DO YOU HAVE A PHYSICAL STORE LOCATION?

We are currently only available online. Shop all of our latest styles here.

 

ORDER

HOW LONG WILL MY ORDER TAKE TO SHIP?

Please visit our shipping page for more details on delivery service options and estimated delivery times. Please note that estimated delivery times do not include order processing time, which can take 1-3 business days.

DO YOU SHIP INTERNATIONALLY?

Yes, we offer worldwide shipping. Please visit our shipping page for more details.

I’M NOT SURE WHICH STYLE WILL LOOK BEST ON ME. CAN YOU HELP?

Absolutely! You can also refer to our guide for easy tips on how to find the best frame for your face shape.

If you’re having trouble deciding which style is right for you, email a selfie to hello@shopcovry.com, and our style consultant will recommend the best shapes for your face shape.

 

RETURN

HOW DO I RETURN MY ITEM?

If you are not satisfied with your item, you can return your item within 7 days of receiving your order. Please visit our returns page for more details on returns and exchanges.

MY FRAMES LOOK SLIGHTLY DIFFERENT FROM THE PICTURE. WHY?

Slight pattern and color variations are the inherent characteristics of the premium acetate used in all our frames, making each piece truly one-of-a-kind.

 

WARRANTY

ARE THE FRAMES COVERED BY A WARRANTY?

Covry frames are made with quality craftsmanship and are protected by a one year warranty from original purchase date. Please visit our warranty page for more details.

HOW CAN I CARE FOR MY FRAMES?

To keep your frames looking their best, we recommend following these care instructions.

STAY IN THE LOOP

Receive a free shipping code for your first order, and we'll keep you updated on the good stuff.

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